Where, chapter nine
Organic social: native, tested, repeated
The idea
I think the mistake with organic social is treating it as one channel. Every platform is a different room with its own manners. X is for connection, quick replies and a bit of personality. LinkedIn is for proof and ideas. Instagram is for texture, what a thing looks and feels like, and TikTok rewards the trend with a twist. A post that belongs in one room usually reads as an ad in the next, so I'd rather pick the few rooms where the audience already is and speak each one's language than post the same thing everywhere.
The other half is admitting I don't know what will work until it runs. So I choose three to five content pillars, post a few variations of each idea, read what worked after a week or two, and repeat. And I design every post for someone watching on mute: captions burned in, the point made in the first second, nothing that depends on the sound.
The fit scores are my judgement, not data. Each one counts how much of the audience is on the platform twice, and how well the platform's native format serves the goal once, out of 10. The better the fit, the closer the orbit.
| Platform | Audience there | Format for the goal | Fit |
|---|---|---|---|
| TikTok | 9 | 9 | 9.0 |
| 9 | 8 | 8.7 | |
| X | 4 | 5 | 4.3 |
| 3 | 5 | 3.7 | |
| 2 | 7 | 3.7 |
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X
- Native format
- Short posts and replies, a thread when there's more to say, a photo when it helps. The reply is as much the format as the post.
- Unwritten rules
- Talk with people, not at them. Replies and quote posts do more than announcements.
- One idea a post, in plain words, with a hashtag or two at most.
- Be quick and a little human. A dry line beats a press release.
First draft for Northfield: an X post
Saturday's food rescue was back by noon, with the van full from stores near campus. Two seats left in it this week. Reply "van" and we'll send you the sign-up.
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LinkedIn
- Native format
- Text-led posts with a strong first line, photo or document carousels, and comment threads that carry the post on. People read it at work, so it rewards something useful.
- Unwritten rules
- Lead with proof or a lesson, not an announcement.
- People travel further than pages, so the volunteers who run things should post as themselves.
- Make the first two lines earn the tap on "see more".
First draft for Northfield: a LinkedIn post for food partners
Every week a store near campus throws out food that's still good, because it can't sell it by the date on the label. We're students. We pick it up within two hours and it's on a family's table that weekend. If you run a grocery store or a kitchen and would rather your food went there, message me. One call sets it up.
First draft: a second LinkedIn post, a lesson
What running a food rescue taught me about operations: food is easy to find, and drivers are hard. Most weeks we turn food away because the van is full and nobody's free for a second run. If your team plans a volunteer day this term, two hours on a Saturday morning would change that.
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Instagram
- Native format
- Photos, carousels and Reels, with the caption as a second read. People take in the grid at a glance, so the account should feel like one place.
- Unwritten rules
- Texture first: the crates, the van, the hands, the actual food.
- Carousels get saved and sent on, so make one worth keeping.
- A hook in the caption's first line, one clear ask, and most hashtags in the first comment.
First draft for Northfield: an Instagram carousel
Caption: Saturday's run, start to finish. Swipe to see where the bread ended up.
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TikTok
- Native format
- Vertical video, usually under a minute, built on a sound, a trend or a format people already know, then turned to your own point.
- Unwritten rules
- Take the trend and add the twist only you could add.
- Hook in the first second, and caption it so it works on mute.
- Made on a phone is fine. Looking like an ad isn't.
First draft for Northfield: a short-form storyboard, about 20 seconds
Captions burned in the whole way, so it works with the sound off.
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Facebook
- Native format
- Posts, events and local groups. For a local cause a lot of the neighbours and parents are here, and an event page does much of the work.
- Unwritten rules
- Anything with a date becomes an event, so people can say they're going and get a reminder.
- Post where people already read, in the local groups, and answer every comment.
- Keep it about the length of a text message, with one clear photo.
First draft for Northfield: a Facebook event post
Northfield Food Bank runs a food rescue every Saturday this spring. We collect good food that stores can't sell and get it to the pantry the same morning. We need drivers and packers from 8 to noon, and no experience is needed. Tap Going on the event and we'll message you the details.
The scores behind the fit
Fit is the audience score counted twice plus the format score, divided by 3. These are my calls for a food bank in a college town, not measurements.
| Platform | Student volunteers | Local donors | Partner grocers and restaurants |
|---|---|---|---|
| X | 4 | 3 | 3 |
| 3 | 5 | 8 | |
| 9 | 6 | 6 | |
| TikTok | 9 | 2 | 2 |
| 2 | 9 | 5 |
| Platform | Recruit volunteers | Raise donations | Find food partners |
|---|---|---|---|
| X | 5 | 3 | 4 |
| 5 | 6 | 9 | |
| 8 | 6 | 5 | |
| TikTok | 9 | 4 | 2 |
| 7 | 8 | 4 |
Two weeks of variations
Picking the room is half of it. The other half is not trusting my own favourite. Avery Colyer's loop for this is the one I'd use: look at what already works for the audience, make a plan you can keep up, start making things, then read the results and go again. This is the middle of that loop for one Northfield idea, a call for Saturday drivers, in three versions over two weeks.
- A, the ask. A plain graphic that says "We need six drivers this Saturday."
- B, the run. A 20-second phone video of a Saturday run, captioned for mute.
- C, the volunteer. One volunteer's photo, with a line in their own words about why they come.
The schedule. Press a day to change what posts on it.
- A, the ask: 2.1% of 1,364 views, over 4 posts. A miss.
- B, the run: 5.4% of 1,248 views, over 4 posts. The hit.
- C, the volunteer: 3.8% of 1,198 views, over 4 posts. A miss.
| Day | Post | Views | Engagements | A so far | B so far | C so far | Confidence in the leader |
|---|---|---|---|---|---|---|---|
| 1 | A | 334 | 9 | 2.7% | not run yet | not run yet | 0% |
| 2 | B | 275 | 16 | 2.7% | 5.8% | not run yet | 0% |
| 3 | C | 203 | 6 | 2.7% | 5.8% | 3.0% | 93% |
| 4 | none | 0 | 0 | 2.7% | 5.8% | 3.0% | 93% |
| 5 | A | 340 | 6 | 2.2% | 5.8% | 3.0% | 93% |
| 6 | B | 245 | 9 | 2.2% | 4.8% | 3.0% | 86% |
| 7 | C | 344 | 18 | 2.2% | 4.8% | 4.4% | 63% |
| 8 | B | 394 | 24 | 2.2% | 5.4% | 4.4% | 79% |
| 9 | C | 338 | 10 | 2.2% | 5.4% | 3.8% | 94% |
| 10 | A | 300 | 7 | 2.3% | 5.4% | 3.8% | 94% |
| 11 | none | 0 | 0 | 2.3% | 5.4% | 3.8% | 94% |
| 12 | C | 313 | 11 | 2.3% | 5.4% | 3.8% | 96% |
| 13 | A | 390 | 6 | 2.1% | 5.4% | 3.8% | 96% |
| 14 | B | 334 | 19 | 2.1% | 5.4% | 3.8% | 98% |
Where I used it
- A write-up I did on three brands that speak their platform's language: Duolingo on TikTok, where the owl acts like a chaotic person online rather than a language app; Patagonia on Instagram, which posts like an environmental magazine and rarely sells anything; and Mailchimp on LinkedIn, which gives small businesses practical marketing advice long before it pitches. Solo
- The same write-up's deep dive on Project COMTE, an alternative jewellery brand that grows almost entirely on TikTok through limited drops and its buyers' unboxing videos. I wrote three concepts, each in its platform's native format: a short TikTok drop tease, a ten-slide Instagram editorial carousel and a Pinterest mood-board pin. Spec work. Not commissioned by Project COMTE.
- A copy exercise on Orvis, where I rewrote two of the brand's Instagram captions around one concept, the blue vest as armour, so they sounded like the people who wear it. Spec work. Not commissioned by Orvis.
- At Second State Records, the label I co-founded, I ran marketing experiments, including a partnership with UVA's Student Hip-Hop Organization. Group work, as co-founder
What I'd do now
Finish the organic social project I never shipped, for Northfield: one piece each for Facebook, Instagram and X, two for LinkedIn and a short-form storyboard, each written for its own room. The sample posts in the orrery above are the first draft of that set. What it still needs is three content pillars to hang them on, a two-week calendar built like the test grid, and real photos where the drafts only describe them.